The Group is committed to Corporate Social Responsibility (CSR) by integrating it into the way the business is run. The key CSR initiatives undertaken by United Malacca Berhad Group are as follow:-

At the workplace, safety-related programmes for employees and training programmes to upgrade employees’ skills and competency were conducted. The Group provides as its employees and families in the estates with quality facilities and amenities to live and work comfortably. Medical care and hospitalization insurance cover for employees and families are also provided.

The Group’s contributions to the community are by way of donations to charitable organizations, and providing job opportunities offered to local community particular in Sabah.

The Group is aware of the importance of conserving and preserving our natural environment. The Group’s business responsibility, while geared towards increasing profitability, is also to implement good agricultural practices in an endeavour to protect the environment and adhere to the national environmental policies. Proper soil and water conservation measures coupled with sound agronomic practices will ensure the sustainability and environmentally friendly nature of oil palm cultivation.

UMB acknowledges that supporting is the community is part of our responsibility.

Annually, UMB preserve a budget to make monetary donations. Our company initiates and supports community investment and educational programs.

UMB actively engages with its stakeholders to understand their concerns and respond promptly to issues raised. UMB remains looking toward working hand in hand with our stakeholders to build an enduring business and commitment to advancing our Sustainability journey. We engage with our stakeholders through various channels. During the pandemic, most stakeholder engagements had to be held virtually, and they are also requested to give feedback by letter or email.

To allow workers to have a feeling of “home” while working in our premise, we are progressively upgrading and renovating our old and wooden labor quarters to three-room concrete type. A comfortable and clean housing site is paramount for them to have a good rest after a long day of hard works.

Workers are trained to take care of the property responsibly. Management also carry out monthly housing inspection to ensure the houses are well –taken of.

Further, we assist new workers to adapt to our community by providing necessities like cooking pots, gas stove, rice and cooking oil.

UMB also provides free medical treatment services for workers and their dependents. Estates that do not have clinic facilities send their workers to third-party medical facilities outside the estate. Apart from the housing, UMB also provides other amenities such as child learning centres, creche and worship places for the estate community. 

The Complaints and Grievances Procedure provides all involved stakeholders with an unbiased and fair treatment framework. The complaints or grievances can be lodged manually using a designated form available at the respective offices and are usually resolved at the operational level.